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FAQ
What are your advantages over other companies?
- Mature high-precision manufacturing technology
- A robust and dedicated research and development team
- A comprehensive product portfolio
- A comprehensive quality management system
- Flexible product customization services
- Efficient after-sales service
- Wide market application
What if I need to modify my order?
If you have placed an incorrect order, please contact us to cancel the order and process a refund, allowing you to place a new order.
Should you find that you have ordered fewer items and wish to place another order but are being charged duplicate shipping fees, please contact us to adjust the shipping cost for you.
What if I need to change my shipping address?
If you discover an issue with the shipping address after placing an order, kindly contact us via email and provide the correct address. We will then update the address on our backend system accordingly.
Where do you deliver the product?
All of our products are made in China and shipped from China
Can I get same day delivery?
Upon receiving your order, we will arrange shipment as soon as possible.
Typically, our in-stock products will be dispatched within 7 working days. For customized products, the shipping time will depend on the production cycle of your specific product.
How to get a refund?
If you require a refund before the shipment of your order, please contact us and submit a refund request. We will arrange for order cancellation and refund as soon as we receive your request.
If you require a refund after the shipment of your order and the reason is not attributable to us, please return the items to us. Once we have received the returned items, we will process the refund promptly.